Company

Talk to a GEOVIA Minex specialist

Tell us what your team cannot rebuild, cannot reconcile, or cannot afford to lose when someone resigns. That gets you a useful first reply instead of a brochure.

Email

hello@minexcoal.com
Replied within one business day.

WhatsApp

+62 852-1234-3631
Mon–Fri, 08.00–17.00 WIB. Fastest route, and it opens with your question already attached.

Office

Jakarta Selatan, Indonesia
Address and visiting

Enquiry

Tell us about your deposit

The more we know about your seam structure, data history and reporting obligations, the more useful our first reply will be.

What happens next

  • Within one business day — a human reply, not an autoresponder
  • A short call — 30 minutes to understand the actual problem
  • A written scope — deliverables, timetable and a fixed price where the work allows one
  • No pressure — if the answer is that you do not need us, we will say so

Please do not send confidential mine data, credentials or personal details of third parties through this form. Once we have a confidentiality agreement in place we will give you a secure route for files.

These three let us answer with numbers instead of questions.

By sending this you agree to our Terms and to the handling of your details described in our Privacy Policy.

Direct lines

Who to contact for what

Writing to the right address saves a forwarding step and a day.

If you want to…Write toTypical response
Get a quote, or ask whether we can help at allhello@minexcoal.com1 business day
Book or reschedule trainingtraining@minexcoal.com1 business day
Raise an issue on live engagement worksupport@minexcoal.com4 business hours
Send an invoice query or purchase orderaccounts@minexcoal.com2 business days
Serve a legal notice or raise a trademark concernlegal@minexcoal.com5 business days
Exercise a data protection rightprivacy@minexcoal.com30 days

Every address above must be live and monitored before launch. An unread inbox published on a contact page does more damage than no address at all.

Not ready to talk?

Read what we would tell you anyway

The FAQ answers the questions buyers actually ask — including whether Minex is still supported, and whether you should be planning a migration. No form required.